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Main Facility Contact Information

Administrator/Chief Executive Officer

Mr. Ben Moore, III

River Hospital, Inc.
4 Fuller Street
Alexandria Bay, NY 13607

Telephone:

Main Switchboard Operator: 315-482-2511
Patient Accounting 315-482-1230

Facsimile:

Administration: 315-482-4981
Patient Accounting: 315-482-5553
Main Switchboard Operator: 315-482-7153

Email: info@riverhospital.org

Location Map:

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If you have a concern, problem or complaint related to any aspect of care during your hospital stay, speak to your doctor, nurse, CEO or other hospital staff member by calling 315-482-2511. If the problem cannot be resolved by hospital staff, you may contact the New York State Department of Health Office in your area for assistance. The New York State Department of Health serving Jefferson County contact information is as follows:

217 South Salina Street Syracuse, New York 13202 Tel: 315-477-8485 Fax: 315-477-8587

Compliance Hotline

To Report an Issue to the Corporate Compliance Officer you may do so by calling 315-482-1190. If you are calling from within the River Hospital facility you may simply dial Ext. 190.

If you have a concern, problem or complaint related to any aspect of care during your hospital stay, speak to your doctor, nurse, CEO or other hospital staff member by calling 315-482-2511. If the problem cannot be resolved by hospital staff, you may contact the New York State Department of Health Office in your area for assistance. The New York State Department of Health serving Jefferson County contact information is as follows: 217 South Salina Street Syracuse, New York 13202 Tel: 315-477-8485 Fax: 315-477-8587

Staff Directory

To find the contact information you need faster, please click on the column headers to sort the information below alphabetically.

Department Manager Department Telephone Fax Job Titles Location
Aitcheson, Patricia Medical Staff Office 482-1239 482-4981 Administrative Specialist Admin Bldg.
Alguire, Melanie Patient Accounting/Quality Assurance 482-1196 482-5553 Patient Financial Services Supervisor/Revenue Cycle Manager River Hosp Annex
Amato, Tara Physical Therapy 482-1116 482-1175 Physical Therapy Supervisor 1st Floor
Bailey, Valerie Information Technology 482-1180 482-7506 Applications Specialist 2nd Floor
Bain, Thomas(Rick) Maintenance/Plant Operations 482-1144 482-7506 Plant Operations Supervisor Lower Level
Bain, Valarie Housekeeping/Laundry 482-1121 482-4847 Housekeeping/Laundry Supervisor Lower Level
Bates, Andrea River Hospital Foundation 482-4976 482-4978 Executive Director of Development River Hospital Annex
Bingeman, Cherie Patient Accounting (BILLING INQUIRY CALLS) 482-1230 482-5553 Credit & Collections Clerk River Hosp Annex
Burris, Dr. H. Emergency Room 482-1115 or 482-1106 482-7153 Emergency Room Director Emergency Room
Campbell, Rhonda Health Information Mgmt/Medical Records 482-1143 482-7506 Health Information Mgmt. Spvsr. 2nd Floor
Chapin, Alice Risk Management 482-1197 482-7506 Risk Management/Quality Assurance 2nd Floor
Connor, William Human Resources 482-1198 482-4981 COO & HR Director Admin Bldg
Dodge, Cynthia Dietary 482-1128 482-7506 Dietary Supervisor Lower Level
Ellsworth, Susan Supervisor, Evening/Night 482-1132 or 482-2511 482-7153 Evening/Night Supervisor 2nd Floor
Fisher, Amanda Administration 482-1201 482-4981 Administrative Specialist Admin Bldg.
Garnsey, Nicole Nutritional Counseling 482-1125 482-7506 Registered Dietician/Diabetes Educator Lower Level
Goodlow, Jayetta Quality Assurance/ Corporate Compliance 482-1137 482-4981 QA Director/Corporate Compliance Officer Admin Bldg
Grausgruber, Gary Materials Management/Purchasing 482-1172 482-4981 Materials Management Supervisor Admin Bldg.
Huizenga, Dr. A. River Community Clinic 482-2094 482-3727 River Community Clinic Medical Director Clinic Building
Hunter-Eves, Judy Quality Assurance/ Cardiopulmonary Services 482-1118 482-1187 Associate Administrator/ Cardiopulmonary Supervisor 1st Floor
Jewett, Chris River Community Clinic 482-2094 482-3727 River Community Clinic Office Manager/Nurse Manager Clinic Building
Kemple, Jodi River Hospital Foundation 482-4976 482-4978 Office & Events Manager River Hosp Annex
Mintonye, Traci Finance 482-1142 482-4981 CFO Admin Bldg
Moore, Ben Administrator 482-1110 482-4981 President & CEO Admin Bldg
Narrow, Ann Nursing Administration 482-1168 482-4981 Director of Nursing for Acute Care Admin Bldg
Nelson, Cynthia Administration/ Grants/ Marketing 482-1135 482-4981 Administrative Specialist/Grant Director Admin Bldg
Perrine, Jeff Emergency Room 482-1212 482-7153 Emergency Department Nurse Mgr. 1st Floor
Qudsi, Fariha Finance 482-1131 482-5553 Staff Accountant River Hosp Annex
RECEPTIONIST River Community Clinic (APPOINTMENTS) 482-2094 482-3727 Appointment Desk Clinic Building
Russell, Elliot Bioterrorism 482-1133 482-7153 Bioterrorism Coordinator 2nd Floor
Russell, Sallie Bioterrorism 482-2511 482-4847 Bioterrorism Supervisor 2nd Floor
Ryan, Edward Pharmacy 482-1124 482-4847 Pharmacist 2nd Floor
Schwalm, Valerie Materials Management 482-1173 482-4847 Supply Room Specialist 2nd Floor
Side, Debbie Staff Development & Training 482-1203 482-4981 Staff Development & Training Admin Bldg
Smithers, John Information Technology 482-1188 482-7506 Network Specialist 2nd Floor
Tillman, Cathy Laboratory Services 482-1101 482-6308 Director of Professional Services/ Laboratory Services Supervisor 1st Floor
Weaver, Shelby Radiology/Imaging Services 482-1122 482-2015 Imaging Services Supervisor Lower Level
Wiley, Gayle Social Services & Activities Dir. 482-1165 482-4847 Social Worker 2nd Floor
Yitta, Prasad MD ASU & River Community Clinic 482-2094 482-3727 Surgeon & Medical Director Clinic Building

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Company Details

River Hospital
4 Fuller Street,
Alexandria Bay, NY 13607

t: 315.482.2511
f: 315.482.4981
info@riverhospital.org